Operational Impact Snapshot
Product Design
Work spanning GovTech, Healthtech, and Fintech, each project grounded in systems thinking, real constraints, and measurable outcomes.
600+
Internal Users Supported
SME for CRM + cross-jurisdiction workflow deployment
32%
Reduction in Manual Processing
Workflow redesign across permitting and field ops systems
98%
QA Stability Across 4 Systems
ClearTrack, CivicLine, FrameWorks, SignalStack
200K+
Digital Impressions
Creative systems built for scale and engagement
Each card explores a project across product design, systems thinking, and creative direction. Not just visuals, but workflows, constraints, KPIs, and cross-functional execution.
Morris-Jenkins was recognized as a 2025 Code Hero by Mecklenburg County, one of three contractors honored at the Building Development Commission for partnership during the Accela portal launch...
Redesigned a 7-screen mobile onboarding flow down to 4, reducing drop-off through progressive disclosure, trust-first information architecture, and a return-user experience built for repeat filing...
A speculative UX redesign of patient intake, transforming a complex, error-prone form into a calmer, step-by-step experience that improves clarity, accessibility, and completion confidence...
600+ Users | 3 Counties | 32% Faster Processing...
3.2x Faster Dev Handoff | 98% System Consistency | 120K+ CSS Removed...
Offline-First System | 99.9% Data Integrity | 31% Faster Field Completion...
8 Departments Mapped | 30% Rework Loop | 7-Day Handoff Delay...
94% Actionable Data | 98.2% Decision Accuracy | 2.8h → 45m Response...
See the Systems Behind the Work
Beyond the visuals: workflows, constraints, KPIs, and cross-functional execution.
