Mecklenburg County
Morris-Jenkins was recognized as a 2025 Code Hero by Mecklenburg County, one of three contractors honored at the Building Development Commission for partnership during the Accela portal launch.
Morris-Jenkins was recognized as a 2025 Code Hero by Mecklenburg County, one of three contractors honored at the Building Development Commission for partnership during the Accela portal launch.
Redesigned a 7-screen mobile onboarding flow down to 4, reducing drop-off through progressive disclosure, trust-first information architecture, and a return-user experience built for repeat filing.
A speculative UX redesign of patient intake, transforming a complex, error-prone form into a calmer, step-by-step experience that improves clarity, accessibility, and completion confidence
3.2x Faster Dev Handoff | 98% System Consistency | 120K+ CSS Removed
Offline-First System | 99.9% Data Integrity | 31% Faster Field Completion
8 Departments Mapped | 30% Rework Loop | 7-Day Handoff Delay
94% Actionable Data | 98.2% Decision Accuracy | 2.8h → 45m Response